Help
Frequently asked questions
How long will my order take to arrive?
We prepare your order in 1–2 business days and the carrier delivers it in 3–6 business days.
Is shipping free?
Yes — during our opening season, every order ships free with tracking.
What if the size isn’t right?
We’ll exchange it for free. Email us at info@lucianaboutique.com.
Can I return an item?
You have 30 days from delivery.
Why are your prices so good?
We’re a new boutique with no physical stores or middlemen. During our opening season we’re offering launch prices.
Which payment methods do you accept?
Visa, Mastercard, American Express, PayPal, Apple Pay, Google Pay and Shop Pay.
Another question? Email us at info@lucianaboutique.com and we’ll reply within 24 hours.